What does the Global Coffee Quality (GCQ) team manage in addition to coffee recipes?

The Global Coffee Quality (GCQ) team is responsible for ensuring the highest standards of coffee quality at Starbucks. In addition to managing coffee recipes, they oversee processes integral to maintaining the integrity of the coffee itself. This includes areas like decaffeination and aging operations, which are crucial for developing and preserving the flavor profiles of Starbucks coffee.

Decaffeination allows for the creation of coffee options for customers who prefer to avoid caffeine, while the aging of coffee beans can enhance their complex flavors. The GCQ team's involvement in these processes highlights their commitment to delivering exceptional coffee quality.

In contrast, tasks like coffee product marketing focus on promoting and selling coffee, equipment maintenance relates to maintaining brewing devices, and customer satisfaction surveys gather feedback to improve service, but they do not directly pertain to the core quality management of the coffee itself.